Internet Privacy Policy

To our Members:

IC Federal Credit Union's mission is to deliver quality products and services to meet the financial needs of all our Members regardless of their location. This means using the newest and most convenient technology to deliver these products and services to you, including the Internet.

A logical concern that arises from the rapidly changing world of technology is every Member's right to conduct business with us in confidence, and the right to maintain privacy over his or her financial affairs. We share this concern and are committed to ensuring that all business you conduct with us is held in the strictest confidence and that all Member transactions are safe and secure.

In the course of providing products and services, we collect nonpublic, personal information about you from the following sources:

  • information we receive from you on applications or other forms
  • information about your transactions with us, our affiliates, or others
  • information we receive from a consumer credit reporting agency

IC Federal Credit Union and its affiliate IC Insurance and Investments may also work closely to offer products and services to meet members' needs. As a result, we may also share your nonpublic personal information with each other as permitted by law.

We take a proactive approach to make your transactions with us safe and secure in both the delivery and storage of data. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We take certain precautions with our Internet Banking Product to ensure that each Member can conduct their business in a private and secure manner.

We will not disclose any nonpublic personal member information, except such information required by federal or state law or judicial or regulatory action or which is necessary to be disclosed to process a financial product or service transaction specifically requested by the Member.

If you decide to terminate your membership or become an inactive Member, we will continue to adhere to the Privacy Policy and Practices described herein.

You may direct us not to disclose information between IC Federal Credit Union and our affiliates that does not relate solely to experiences or transactions with you or your account (such as application information and credit bureau information) by writing to us at 300 Bemis Road, Fitchburg, MA 01420 or by calling us at 1-(800)-262-1001. If you make such a request, it will apply to all your consumer relationships within the IC Federal Credit Union family of affiliated companies.

If you have any questions regarding this Privacy Policy, please call any one of our Sale and Service representatives at IC Federal Credit Union at 1-(978)-343-3725 Monday through Friday between the hours of 9:00am and 7:00pm or Saturday between 8:00am and 12:00pm